Frequently Asked Questions (FAQ)
We currently accept PayPal and all major credit/debit cards! You do not need a PayPal account to pay.
When I place an item into my cart, is the item then reserved for any period of time?
Placing an available item into your cart and/or wish-list does not reserve that item.
Available inventory is only assigned to your order after you place your order and receive an e-mail confirmation that we've received your order.
When will my item's Tracking Number be available?
Tracking Numbers are usually generated within 3-5 business days, and may take up to another 7 days to have an updated tracking information depending on the efficiency of our shipping partners.
Tracking Numbers will be sent via email to our customers, even before the tracking information is ready.
Am I entitled for a replacement if the item is damaged?
Yes. Upon receiving the item, customers have 7 days to request for a replacement. If the item's defect is deemed valid, we will send another replacement to you.
Is there any exception to my right for a refund?
Yes. Certain items are non-refundable by nature. Once sold, returns will not be accepted. Example of such item is Underwear / Undergarment / Bra, where we could not re-sell the returned item due to hygiene reasons.
Where is your company located?
Currently, our warehouse is in New York, USA. We have a marketing center, business's finance, customer service, and other functions are operated in locations across Dublin, Ireland.
How do I contact you?
Any questions can't be found on this FAQ page, kindly email us at contact@555famous.com and we will get back to you promptly.
